Stalker Radar Service and Support
Service and Support
Customer Service
If you have a Stalker product in need of service, please call our Customer Service department (toll free) at 1-877-782-5537. If you are outside of the United States or Canada, please dial (972) 398-3780, extension 222. A customer service representative will troubleshoot the problem over the phone and determine which part of your system will need to be serviced.
Radar Certification
Certifications can be sent to the factory or any of our authorized repair centers across the U.S. We recommend annual certification of our products. However, this is not a requirement for Sports products.
Factory Turnaround Time
We strive to quickly repair and return our customer’s products. For out of warranty service, a repair estimate is available upon request and all non-warranty repairs are 100% satisfaction guaranteed (parts and labor) for 90 days.
Factory Service Center
The factory service center is located at our main production facility. This service center has access to all of the sophisticated testing equipment and anechoic chambers used in the manufacturing of Stalker products.
Authorized Service Centers
Stalker Radar has authorized warranty service centers located throughout the United States and in Internationally.
If you purchased a Stalker Radar unit directly from Stalker, please contact them directly prior to shipping your repair.
To have a Stalker product serviced that was purchased from a third party retailer, please contact them directly for service.
Independent U.S. Service Centers (Factory Authorized)
Alabama
Central Communications
1748 Eva Road NE
(P.O. Box 1047, Cullman, AL 35056-1047)
Cullman, AL 35055
Phone: 256-734-6000
Phone: 256-338-6279
Contact: Ellis Folsom
Email: cenadmin@bellsouth.net
Arkansas
Precision Radar
4108 Olympia Drive
Bryant, AR 72022
Phone: 501-425-2258
Fax: 501-801-8152
Contact: Mike Cathey
Email: mikecathey@precisionradar.com
Colorado
ERP Technical Services, LLC
142 6th Street, Unit 5
PO Box 1045
Frederick, CO 80530
Phone: 303-731-2303
Fax: 303-926-2626
Contact: Mike Fischer
E-mail: erptechnical@msn.com
Go to our Web Portal
Florida
Communications Int’l-MARIANNA
2846-B South Green Street
Marianna, FL 32446
Phone: 850-482-3107
Contact: Branch Manager, Todd Reed
Email: treed@ask4ci.com
Communications Int’l-VERO BEACH
4450 North US 1
Vero Beach, FL 32967
Phone: 772-569-5355
Toll Free: 1-888-275-4244
Fax: 772-567-2292
Contact: John Manley
Email: jmanley@ask4ci.com
Communications Int’l-TAMPA
7792 Professional Place
Tampa, FL 33637
Phone: 813-887-1888
Fax: 813-887-3884
Contact: Joe Ioco
Email: jioco@ask4ci.com
Enforcement Electronics
3705 Century Blvd.
Lakeland, FL 33811
Phone: 863-646-7009
Toll Free: 1-800-723-2779
Fax: 863-644-3325
Contact: Jay or Reba Logue
Email: jlogue1339@earthlink.net
Georgia
Mobile Communications Inc.
1375 Access Road
Covington, GA 30014
Phone: 770-786-1820
Fax: 770-787-1632
Contact: Tom Blair
Email: tomblair@callmc.com
Kentucky
P.B. Electronics
248 W. Peaceful Ct.
Shepherdsville, KY 40165
Phone: 502-543-7032
Fax: 502-543-3510
Contact: Paul Buse
Email: paul@pbelectronics.com
Louisiana
Chase Electronics
1391 Highway. 15 North
Baskin, LA 71219
Phone: 318-248-6108
Fax: 318-248-6109
Contact: Dan Chase
Email: dan@chaseelectronics.com
Website: chaseelectronics.com
Maine
TMDE Calibration Labs
839 River Road
Richmond, ME 04357
Phone: 207-737-4493
Contacts: Allen Tripp (ext. 14)
Email: allen@tmde.com
Web Site: www.tmde.com
New Jersey
R&R Radar, Inc.
762 White Horse Pike (aka: Rte. 30)
Atco, NJ 08004
Phone: 856-767-7734
Fax: 856-767-7550
Contact: Dan MacDuff
Email: info@rnrradar.com
Washington
Cascade Engineering Services, Inc.
6640 185th Ave. NE
Redmond, WA 98052
Phone: 425-895-8617
Fax: 425-895-8620
Contact: Cliff Nahm
Email: cliffn@cascade-eng.com
International Service Centers
Mega-Tech
7116-67 Street NW
Edmonton, AB
T6B 3A2
Canada
Phone: 780-438-9330
Fax: 780-435-7606
Service Contact: Gilles Amyotte
Email: gamyotte@mega-tech.com
Mega-Tech Website
Contact Customer Service
Monday-Friday
8:00 am – 5:00 pm Central Time
Toll Free: 1-877-782-5537
1-877-STALKER
Direct: 972-398-3780, extension 222
Fax: 972-398-3781
Email Support
Customer Service
csdtroubleshooting@a-concepts.com
Sales Support
salessupport@stalkersports.com
Submit a Service Ticket
Should you have a product which may need service, click the button below to contact a technician to help troubleshoot your issue.
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